Sunday, 27 May 2012

iTunes 10.4 for Mac: Older media files may require iTunes to reopen in 32-bit mode

Symptoms
With ITunes 10.4 or later for OS X Lion, you can get the following warning message when trying to play some old media files:

"This movie requires QuickTime, which does not support this version of Itunes."


Resolution
 

ITunes 10.4 or later for OS X Lion opens by default in 64-bit mode. However, some of the old media files in your library ITunes can still rely on QuickTime, to play, and QuickTime will only work in 32-bit mode. In order to play media that is facing such a problem, you need to open ITunes 32-bit mode, the first:
   1.In ITunes, ITunes, select Quit from the menu Itunes.
2.From Finder, select Applications from the menu Go.
3.Locate ITunes in the window.

4.Click ITunes icon to select it. Then choose File> Get Info.
5.Enable option "Open in 32-bit mode."

6.Reopen Itunes.

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